Returns & Exchanges
At BlockBlueLight, we want you to be completely satisfied with your eyewear purchase. If your frames don't fit perfectly or you've changed your mind, we offer a 30-day return policy for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the eyewear in its original hard case and protective packaging to ensure it arrives back to us in pristine condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange frames within 3-5 business days.